It was just a suitable option for a brief retreat in Rome with great value for the money. The shower had nice pressure after a long day of exploring. Make sure to confirm maintenance issues before checking in.

Our stay was plagued by a broken toilet that leaked dirty water, rendering the bathroom unusable. After informing the management via email, the lack of prompt service was disappointing. We had to leave and find a new hotel for our remaining days, leaving us frustrated and out of pocket.

The Deluxe Suite with Spa Bath offers a luxurious experience, making it ideal for unwinding after a day in the bustling city. The spa bath is well-designed, perfect for relaxation, allowing for a lavish soak at the end of the day.

The toilet leaked dirty water every time it was flushed, soaking the already water-damaged floor, making it impossible to use the bathroom without washing in contaminated water. I noted that this issue had been ongoing for at least two years based on previous reviews, as they showcased similar problems. The lack of a manned reception meant that filing a complaint was a hassle, and though I received multiple apologies, the promised refund hasn’t materialized even after a month.

The toilet leaked dirty water every time I flushed, making the entire floor wet. It was evident this issue had persisted for a long time, as I found reviews from two years ago mentioning the same problem. That made me uncomfortable using the facilities. I sent an email complaint the same day, but all I received was an apology and a promise of a refund for the deposit, which still hasn't arrived after a month. On a positive note, the room had nice heating and air conditioning, a mini-bar, and a beautiful spa bath, which were enjoyable amidst the issues. The location of the hotel was great for exploring Rome, with easy access to transport options.